Hi, we just bought a new polycom 335 and cannot get it to connect to the network or set it up. Provisioning of phones performed using dhcp option 66. This guide covers the soundpoint ip 320, 321, 330, 331, 335, 430, 450, 550, 560, 650, and 670 desktop phones, the soundstation ip 6000 and 7000 conference phones, and the polycom vvx 1500 business media phone. How to upload firmware to a polycom unit voip supply. Administrators guide for the polycom soundpoint ip. Soundpoint ip 335 combined download should be used where phones may be running pre4. Is there a possibility to change the nodename remotely.
You should be able to downgrade from the yet unknown software version without issues. After a firmware upgrade our phones all lost their nodename. Release, release notes, ip301, ip320330, ip3231, ip335, ip430, ip450, ip501, ip550, ip560, ip600, ip601, ip650, ip670, ip4000, ip5000, ip6000, ip7000. The following related documents for soundpoint ip soundstation ip vvx. It is ideal for home offices or sharedcommon areas or any. How to manually update a soundpoint ip 335 polycom.
Polycom factory reset and software upgrade youtube. Polycom soundpoint ip 321, 331, 335, 450, 550, 560, 650, and 670 desktop phones polycom soundstation ip 5000, 6000, and. Polycom soundpoint ip 335 user manual pdf download. Polycom uc software support center polycom support. Deploying polycom uc software for use with microsoft lync server provisioning guide. Plug in your polycom ip phone and press the setup button to stop the. Polycom endofsale models limitations zoom help center. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom. Hello community i have a quick question concerning the polycom soundpoint ip 335 phone. Split download file is recommended, but requires that all phones are running bootrom 4. My ultimate goal is to program the line 2 key for voicemail, and enable call transfer, but. Soundpoint ip 3231, 335, 450, 550, 560, 650, duo, 5000. The vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality.
Release release notes ip301 ip320330 ip3231 ip335 ip430 ip450 ip501 ip550 ip560 ip600 ip601 ip650 ip670 ip4000 ip5000. Without that admin password i cant access the menus to change over to the new voip service. Latest polycom uc software release polycom support plantronics. I dont have the admin password for all 6 of my phones which were sold to me by verizon. Soundpoint ip 335 software version good day, we are using the ip335 phone with the genesys system and the software versions are not compatible. Polys industryleading voip desk phones are easy to set up, easy to use, and compatible with 60 platforms. Newly introduced features for the full list of released features, see polycom profiled uc software features. Im trying to use my polycom soundpoint ip335 with a different voip service. Next, you will want to download the polycom firmware and bootrom files from. We are a small firm and connect our phones directly to the lan and out to the internet using sip information from our voip provider for each phone. Software release matrix for polycom vvx, soundstructure, obi edition phones. The soundpoint ip 335 was introduced with the sip software version 3.
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